Privacy Policy

How We Protect Your Data

This is the privacy notice of Syncly Solutions Ltd. In this document, "we", "our", or "us" refer to Syncly Solutions Ltd. We are committed to protecting your privacy and the confidentiality of your personal information.

Information We Collect

We may collect different kinds of personal data about you, including: identity information (first name, last name, title), contact information (billing address, email address, telephone numbers), financial data (bank account and payment details), transaction data, technical data (IP address, browser type, operating system), profile data, and marketing preferences.

How We Use Your Information

We process your information for contractual obligations, with your consent, for legitimate interests, and when we have a legal obligation. This includes providing our services, responding to your inquiries, processing payments, and improving our website experience.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Cookies

Our website uses cookies to track how you use our website, record whether you have seen specific messages, keep you signed in, record your answers to surveys and questionnaires, and record conversation threads during live chats. You can control cookie settings through your browser preferences.

Your Rights

You have the right to access, edit, or remove your personal identifiable information. You can review or update information by contacting us. We will verify your identity before granting access or taking any action to safeguard your information.

Information Sharing

Except as set out in this notice, we do not share, sell, or disclose your personal information to any third party. We may share information with credit reference agencies to combat fraud or when required by law.

Data Retention

We keep your personal information only for as long as required to provide you with the services you have requested, to comply with law including tax requirements, or to support a claim or defense in court.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact our Data Protection Officer at privacy@synclysolutions.com or through our contact form on the website.

Complaints

If you are dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would appreciate the opportunity to address your concerns before you approach the ICO.

Policy Updates

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

Last updated: March 10, 2025