Syncly Solutions Ltd
This is a summary of our software development business terms and conditions. For full contract terms, please contact us.
1.1 In these Conditions:
'Client' means the person to whom Syncly Solutions has agreed to provide the Service in accordance with these Conditions;
'Contract' means the contract for the provision of the Service, which shall arise when the Client accepts Syncly Solutions's estimate or quotation or, alternatively, when Syncly Solutions in writing accepts an order from the Client;
'Document' includes, in addition to a document (including email and faxes) in writing, any design or other device embodying visual images and any disc, tape or other device embodying any data;
'Syncly Solutions Material' means any Documents or other materials, and any data or other information provided by Syncly Solutions relating to the Service including, without limitation, any designs and code produced as part of the Service;
'Specification' means the Document to which these Conditions are appended or any other Document issued by Syncly Solutions or approved by it in writing and which specifies the Services;
'Service' means the service or services to be provided by Syncly Solutions to the Client.
1.2 The headings in these Conditions are for convenience only and shall not affect their interpretation.
2.1 The Supplier shall provide the Service to the Client subject to these Conditions, which shall govern the Contract to the exclusion of any other terms and conditions subject to which any such estimate or quotation is accepted or purported to be accepted, or any such order is made or purported to be made, by the Client. Any changes or additions to the Service or these Conditions must be agreed in writing by Syncly Solutions and the Client.
2.2 The Client shall at its own expense supply Syncly Solutions with all necessary Documents or other materials, and all necessary data or other information relating to the Service, within sufficient time to enable Syncly Solutions to provide the Service in accordance with the Contract. The Client shall be responsible to Syncly Solutions for ensuring the accuracy of the terms of any order (including any Client Material) submitted by the Client, and for giving Syncly Solutions any necessary information relating to the Services within a sufficient time to enable Syncly Solutions to perform the Contract in accordance with its terms.
2.3 The Client shall at its own expense retain duplicate copies of all Client Material. Syncly Solutions shall have no liability for any loss of or damage to any Client Material, however caused.
3.1 The price of the Service shall be Syncly Solutions's estimated or quoted price.
3.2 Syncly Solutions reserves the right to increase the price of the Service to reflect any increase in the cost to Syncly Solutions which is due to any factor beyond the control of Syncly Solutions (such as, without limitation, any significant increase in the costs of labour or materials), any change in delivery dates, quantities or specifications for the Service which is requested by the Client, or any delay caused by any instructions of the Client or failure of the Client to give Syncly Solutions adequate information or instructions.
3.3 Unless otherwise stated, all charges quoted to the Client for the provision of the Service are exclusive of any Value Added Tax, for which the Client shall be additionally liable at the applicable rate from time to time.
3.4 Except as otherwise stated under the terms of any estimate or quotation, and unless otherwise agreed in writing between the Client and Syncly Solutions, all prices are given by Syncly Solutions on an ex works basis, and the Client shall be liable to pay Syncly Solutions's charges for transport, packaging, and insurance.
3.5 Syncly Solutions shall be entitled to invoice the Client in respect of any agreed third-party costs immediately following the date of a Contract and, in respect of all other aspects of the Service, on or following delivery of the Service, or, if provision of a Service is due to take longer than a month, at the end of each month, or at other times specified in writing by Syncly Solutions.
3.6 The price for the Service or other charges and any additional sums payable shall be paid by the Client (without any set off or other deduction) immediately on receipt of Syncly Solutions's invoice. The time of payment of the price shall be of the essence of the Contract.
3.7 If the Client fails to make any payment on the due date, then, without prejudice to any other right or remedy available to Syncly Solutions, Syncly Solutions shall be entitled to:
(a) Cancel the Contract or suspend any further provision of any Service to the Client; and
(b) Charge the Client interest (both before and after any judgment) on the amount unpaid, at the rate of four per cent per annum above the Barclays Bank base rate from time to time, until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest).
4.1 Any dates estimated for delivery of Syncly Solutions Materials are estimated based on the information available at time of estimate and Syncly Solutions shall not be liable for any delay in delivery, however caused. Time for delivery shall not be of the essence of the Contract. Deliveries may be made by Syncly Solutions in advance of any estimated delivery date.
4.2 Notwithstanding delivery and the passing of risk in Syncly Solutions Materials, or any other provision of these Conditions, the property in Syncly Solutions Materials shall not pass to the Client until Syncly Solutions has received in cash or cleared funds payment in full of the price of Syncly Solutions Materials and all other items agreed to be sold by Syncly Solutions to the Client for which payment is then due.
4.3 Until such time as the property in the Syncly Solutions Materials passes to the Client, the Client shall hold the Syncly Solutions Materials as Syncly Solutions's fiduciary agent and bailee, and shall keep the Syncly Solutions Materials separate from those of the Client and third parties and properly stored, protected and insured and identified as Syncly Solutions's property, but the Client shall be entitled to sell services based on the Syncly Solutions Materials or use the Syncly Solutions Materials in the ordinary course of its business.
4.4 Until such time as the property in the Syncly Solutions Materials passes to the, Syncly Solutions shall be entitled at any time to require the Client to destroy copies of Syncly Solutions Materials held by the Client and, if the Client fails to do so forthwith, to enter upon any premises of the Client or any third party where the Syncly Solutions Materials are stored and delete the Syncly Solutions Materials.
5.1 The property and any copyright, design rights or other intellectual property rights in any Syncly Solutions Material shall, unless otherwise agreed in writing between the Client and Syncly Solutions, belong to Syncly Solutions, subject only to the right of the Client (which shall be a non-transferable licence) to use the Syncly Solutions Material, as contemplated by the Specification, in the ordinary course of its business. The Client shall have no such rights in respect of Syncly Solutions Materials unless and until the Client has paid all sums due to Syncly Solutions under the Contract and any other contract.
5.2 The Client shall not resell the Syncly Solutions Materials or any items incorporating any of the Syncly Solutions Materials unless such resale is expressly contemplated by the Contract or otherwise agreed in writing by Syncly Solutions. Nor shall the Client use any of the Syncly Solutions Materials in any manner, in quantities or on or part of any item not expressly contemplated by the Contract, unless otherwise agreed in writing by Syncly Solutions.
5.3 The Client shall have indefinite rights to maintain the Syncly Solutions Materials via a third party if the Contract relationship with Syncly Solutions is ended by Syncly Solutions ceasing business.
6.1 Syncly Solutions warrants to the Client that the Syncly Solutions Materials will correspond with the agreed Specification at the time of delivery.
6.2 The above warranties are given by Syncly Solutions subject to the following conditions:
(a) Syncly Solutions shall be under no liability in respect of any defect in the Service and/or Syncly Solutions Materials for any loss, damage, costs, expenses, or other claims for compensation arising from any Client Material or instructions supplied by the Client which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of the Client; and
(b) Syncly Solutions shall be under no liability under the above warranties (or any other warranty, condition, or guarantee) if the total price for the Service and/or Syncly Solutions Materials has not been paid by the due date for payment.
6.3 Except in respect of death or personal injury caused by Syncly Solutions's negligence, or as expressly provided in these Conditions, Syncly Solutions shall not be liable to the Client by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of Syncly Solutions, its servants or agents or otherwise) which arise out of or in connection with the provision of the Service and/or Syncly Solutions Materials or their use by the Client, and the entire liability of Syncly Solutions under or in connection with the Contract shall not exceed the amount of Syncly Solutions's charges for the provision of the Service, except as expressly provided in these Conditions.
6.4 Syncly Solutions shall not be liable to the Client or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of Syncly Solutions's obligations in relation to the Service and/or Syncly Solutions Materials, if the delay or failure was due to any cause beyond Syncly Solutions's reasonable control.
6.5 Subject as expressly provided in these Conditions, all warranties, conditions, or other terms implied by statute or common law are excluded to the fullest extent permitted by law. Where the Service and/or Syncly Solutions Materials are supplied under a consumer transaction, the statutory rights of the Client are not affected by these Conditions.
6.6 Any claim by the Client which is based on any defect in the quality or condition of Syncly Solutions Materials shall be notified to Syncly Solutions within 30 days from the date of delivery. If delivery the Client does not notify Syncly Solutions accordingly, the Client shall not be entitled to reject the Syncly Solutions Materials and Syncly Solutions shall have no liability for such defect or failure, and the Client shall be bound to pay the price as if the Syncly Solutions Materials had been delivered in accordance with the Contract.
6.7 Where any valid claim in respect of any of the Syncly Solutions Materials which is based on any defect in the quality or condition of the Syncly Solutions Materials or their failure to meet specification is notified to Syncly Solutions in accordance with these Conditions, Syncly Solutions shall be entitled to replace the Syncly Solutions Materials (or the part in question) free of charge or, at Syncly Solutions's sole discretion, refund to the Client the price of the Syncly Solutions Materials (or a proportionate part of the price), but Syncly Solutions shall have no further liability to the Client.
6.8 The Client shall not be entitled to reject, make any other claim, or withhold payment in respect of any Syncly Solutions Materials if the Client has previously approved prototypes or other demonstrations provided by Syncly Solutions and such Syncly Solutions Materials conform with such prototypes, notwithstanding that they are defective in any way if such defect was evident in such prototypes.
7.1 The Client shall be entitled to terminate the Contract at any time by giving not less than one month's written notice to Syncly Solutions, in which case the Client shall indemnify Syncly Solutions in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by Syncly Solutions because of termination.
7.2 Either party may (without limiting any other remedy) at any time terminate the Contract by giving written notice to the other if the other commits any breach of these Conditions and (if capable of remedy) fails to remedy the breach within 30 days after being required by written notice to do so, or if the other goes into liquidation, or (in the case of an individual or firm) becomes bankrupt, makes a voluntary arrangement with his or its creditors or has a receiver or administrator appointed.
8.1 These Conditions (together with the terms, if any, set out in the Specification or another Document which has been agreed by both parties) constitute the entire agreement between the parties, supersede any previous agreement or understanding and may not be varied except in writing between the parties. All other terms and conditions, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
8.2 Syncly Solutions directors, employees or agents are not authorised to make any representations concerning the Service or the Syncly Solutions Materials unless confirmed by Syncly Solutions in writing. In entering the Contract, the Client acknowledges that it does not rely on any such representations which are not so confirmed.
8.3 Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to the other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
8.4 No failure or delay by either party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either party of any breach of the Contract by the other shall be considered as a waiver of any subsequent breach of the same or any other provision.
8.5 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected.
8.6 English law shall apply to these Conditions and the Contract generally, and the parties agree to submit to the non-exclusive jurisdiction of the English courts, using mediation prior to any court process.
Last updated: March 10, 2025